What began as a ridiculously complex Windows application for classroom management got a massive refresh when DyKnow brought Design On Tap on to help design the cloud-based replacement. Old view below:
DyKnow empowers teachers through real-time monitoring of student activity and instantaneous measurement of student understanding.
DOT, working with DyKnow’s internal CX and product development team, combed through the pre-existing functionality and helped focus the new product to deliver on it’s promise of simple classroom management. Over 3 years we worked with DyKnow to redesign and refine the application experience before handing the product over to their newly hired UX designer.
— Powerful UX we research and designed for DyKnow that helps give teachers a quick snapshot of classroom activity
— The quizzing module for DyKnow makes polling student understanding easy and actually quite fun. Real-time reporting of student answers gives teachers actionable information in how they engage the class. See: https://invis.io/GQ2WL8CX7
— Lastly, the product collects an insane amount of data that we’re able to grok and present to the teacher after class is over. Giving the power to drill down into a specific class’ overall performance and even down to the student level.
Customer / Buyer Journey Design: